Privacy policy

Zee Nation Festival – Privacy Statement

1. Introduction

Zee Nation Festival values your privacy and is committed to protecting your personal information. This Privacy Statement outlines how we collect, use, store, and protect your data in compliance with the Protection of Personal Information Act (POPIA) and other applicable privacy laws.

2. Information We Collect

When you purchase a ticket or engage with our platforms, we may collect the following personal data:

• Full name
• Email address
• Mobile number
• ID number or age verification (for age-restricted access)
• Payment information (processed securely via third-party platforms)
• Location data (if enabled for access control or event app use)

3. How We Use Your Information

• Your personal data will be used strictly for purposes related to:
• Ticket processing and verification
• Event access and crowd management
• Communication about the event (updates, notifications, changes)
• Health and safety compliance
• Marketing (only with your explicit consent)
• Security and incident reporting

4. Data Sharing

• We do not sell or rent your data. We may share your information with:
• Authorized service providers (ticketing, payment processing, access control)
• Venue and safety personnel for security or emergency purposes
• Law enforcement, if legally required
• All third-party processors are bound by confidentiality agreements and data protection policies.

5. Marketing Communication

You will only receive promotional or marketing emails/SMS about Zee Nation Festival and partner events if you opt in. You may unsubscribe at any time via the provided links.

6. Data Storage & Retention

We store your data securely using encryption and access control measures. Your information is retained only as long as necessary to fulfill its purpose or comply with legal obligations.

7. Your Rights

• As a data subject under POPIA, you have the right to:
• Access and request correction of your data
• Object to processing for direct marketing
• Request deletion of personal data (where legally permissible)
• Lodge a complaint with the Information Regulator

8. Contact Us

If you have any questions or requests regarding your data, please contact our Data Protection Officer:

📧 Email: info@ticketpros.co.za